Frequently Asked Questions
About UCC Hawaii Kona Coffee Estate
Are there restrooms on the estate?
There are men/women restrooms available at the store on the estate, which are wheelchair accessible.
Is there parking for large tour bus?
Parking for up to 2 large buses is available.
About Estate Tour
What the estate tour consist of?
This tour consist of a walking tour of the estate as we explain the cultivation and harvesting of Kona Coffee. Depending on the time of year, coffee cherry picking can be experienced.
What languages are available for the estate tour?
Farm Tour can be done in either English or Japanese
How many people can take the estate tour at one time?
Available from 2 people.However, for large groups of 30 people or more, we will break up into smaller groups to take one at a time. For Example, for a group of 100 people, we would break them up into 3 groups.
Are estate tour possible for wheelchair individuals?
A portion of the farm tour has a steep hill, but provided that they are accompanied, wheelchair individuals can take the tour.
About ROASTMASTER TOURS
What does the Roastmaster tour consist of?
This tour consist of roasting your own 1/2lb of Kona Coffee using one of our individual roasters, which is packed and taken home in two 4oz bags with customized labels. Weather does not affect this tour as the roasting room in indoors.
How long does the Roastmaster tour take?
The roasting tour include farm tour and take about 45 minutes to 1 hour.
What languages are available for the Roastmaster tour?
Roasting tour can be done in either English or Japanese.
How many people can do the roastingmaster tour at one time?
2 to 9 people can do the roasting tour at a time. For larger group of more than 9 people, they will be broken up into smaller groups to accommodate the number of roasters (Group of maximum 18 people is best).
Are roastmaster tours possible for wheelchair individuals?
Roasters are situated higher than wheelchairs, but provided that they are accompanied, roasting tours are feasible for wheelchair individuals.
Can photos from a personal camera be used for the label?
Yes, although we take a picture for the roasting tour label, photos from own camera may be used to put on the label.
Is there additional coffee available for gifts(eg: honeymoon/wedding gift)?
There are 4oz bags available for $11.00+tax each for purchase, to put the custom labels on and give as a gifts. It's best to notify if a large number of bags is needed, so we can prepare them beforehand.